Privacy Policy

Berien (Pty) Ltd is committed to maintain Privacy

Berien (Pty) Ltd is committed to safeguard the privacy of clients and persons bona fide interacting with our company.  Your privacy is very important to us.  This notice explains our online information practices and the choices you can make about the way your information is collected and used.

Who we are

Berien (Pty) Ltd South African company registered by CIPC.  We trade as Berien CPAP Products and Services / Berien CPAP Produkte & Dienste. Our websites are secure sites.  Their addresses are https://www.berien.co.za and https://www.berien.net

What personal data we collect and why we collect it

ECOMMERCE

While you visit our site, we may track:

– Which products you’ve viewed: we might use this to, for example, show you products recently viewed products for your convenience
– Location, IP address and browser type: This may be use for purposes like estimating taxes and shipping but is not done at this stage
– Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address and phone number.

We do not ask for or collect banking or bank card details.  Bank transactions are referred to established secure transaction providers like Yoco and not be ourselves.  The only exception would be if you voluntarily provide banking details for us to refund any amount by EFT payment.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we might be required by law to store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

If you register on our website we also store information required to establish and maintain your user profile. All users can see, edit, or delete their personal information at any time (except you cannot change the username). Website administrators can also see and edit that information if requested.

We DON’T collect or have access to your Credit Card or PayPal information.

 

COMMENTS

When visitors leave comments on the site we might in future collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

CONTACT FORMS

If you use our contact forms, we will receive the exact data that you provide. No additional information will be tracked about you, or your location.

COOKIES

We are not using Cookies at this stage.

In the future:

In future it might happen that if you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you have an account and you log in to this site, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may also set up cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

We may use cookies to remember who you are when browsing our site and to store the contents of your cart for the purpose of reminding you. These cookies will only be set when you consent to allowing additional cookies on our website.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third party services may also add their own cookies.

Facebook – we may use Facebook to deliver you relevant ads, or to analyze the website traffic. You can always change your Facebook account privacy from here.

Pinterest – we may use Pinterest to deliver you relevant ads. You can always control this from your Pinterest account settings where you can set the “Use sites you visit to improve which recommendations and ads you see” to “No.”

MailChimp – we use MailChimp to deliver our newsletters. It’s possible that we use cookies to understand how you interact with our website after you read our emails. You can always unsubscribe from the newsletter using the “Unsubscribe” link at the end of each email.

 

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

ANALYTICS

Google Analytics – we use Google Analytics to understand our website traffic. It helps us to improve our content and to better serve your needs. It’s against Google Analytics terms to collect any personal data, like, but not limited, email, name, postal code.

We might also use Google Analytics in conjunction with AdSense to deliver highly relevant ads. You can always control your privacy from Google ads settings.

Facebook Analytics – we use Facebook Analytics to understand our website traffic. It helps us to improve our content and to better serve your needs. You can control your Facebook privacy settings from here.

 

HOW TO RESTRICT COOKIES

You can adjust the settings in your browser in order to restrict or block cookies that are set by the Services (or any other site on the Internet). Your browser may include information on how to adjust your settings. Alternatively, you may visit www.allaboutcookies.org to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers. This site also explains how to delete cookies from your computer.

Please be aware that restricting cookies may impact the functionality of the Services. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”,” “Internet Options”,” “Privacy”,” and selecting “Block all cookies”) This will, however, have a negative impact upon the usability of many websites, including this one.

 

EMAILS

We may send you “required” emails to inform you about specific things like your account info, your transaction info, license expirations, and renewals, password regeneration etc.

If you decide to subscribe to our newsletter, we will send you emails with useful content, like advice on how to use our products, tips related to our products, other useful stuff, marketing, promotions, exclusive offers, news. If you subscribe to our newsletter you will always be able to unsubscribe and your wishes in this regard will be respected.

 

CARTS

We store a copy of your cart in our database for 30 days for the purpose of reminding you when your cart is abandoned.

 

COMMUNICATION PREFERENCES

We store your communication preferences such as whether you have opted in to receive marketing communication. This data is retained until you request the removal of your data.

 

COMMUNICATION LOGS

We keep a log of some of the communication that we have with you which may include marketing and transactional emails. These are kept for the purpose of improving our marketing and communication with you and other customers. These logs are retained until you request removal of your data.

 

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Who On Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

– Order information like what was purchased, when it was purchased and where it should be sent, and
– Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Our team members are strictly forbidden to share any information with anyone outside our business without your specific consent.

 

Who We Share Your Data With

Visitor comments may be checked through an automated spam detection service.

We accept payments through Yoco. This includes all bank card payments. When processing payments, some of your data will be passed to Yoco, including information required to process or support the payment, such as the purchase total and billing information. Please see the Yoco’s Privacy Policy for more details.

We use MailChimp and other software for email marketing. Your data, such as your email address, may be transferred to MailChimp for processing in accordance with their Privacy Policy.

 

How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

After a transaction or refund, your private information (bank information) will not be stored on our servers.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms of Use

Please also note our Terms and Conditions for transaction, disclaimers, and limitations of liability e.g. governing the use of our website

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

Our Contact Information

If there are any questions regarding this privacy policy you may contact us:  berien@berien.co.za

This policy was last modified on 2020-12-03

 

Berien (Pty) Ltd is committed to maintain Privacy

Berien (Pty) Ltd is committed to safeguard the privacy of clients and persons bona fide interacting with our company.  Your privacy is very important to us.  This notice explains our online information practices and the choices you can make about the way your information is collected and used.

Who we are

Berien (Pty) Ltd South African company registered by CIPC.  We trade as Berien CPAP Products and Services / Berien CPAP Produkte & Dienste. Our websites are secure sites.  Their addresses are https://www.berien.co.za and https://www.berien.net

What personal data we collect and why we collect it

ECOMMERCE

While you visit our site, we may track:

– Which products you’ve viewed: we might use this to, for example, show you products recently viewed products for your convenience
– Location, IP address and browser type: This may be use for purposes like estimating taxes and shipping but is not done at this stage
– Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address and phone number.

We do not ask for or collect banking or bank card details.  Bank transactions are referred to established secure transaction providers like Yoco and not be ourselves.  The only exception would be if you voluntarily provide banking details for us to refund any amount by EFT payment.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we might be required by law to store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

If you register on our website we also store information required to establish and maintain your user profile. All users can see, edit, or delete their personal information at any time (except you cannot change the username). Website administrators can also see and edit that information if requested.

We DON’T collect or have access to your Credit Card or PayPal information.

 

COMMENTS

When visitors leave comments on the site we might in future collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

CONTACT FORMS

If you use our contact forms, we will receive the exact data that you provide. No additional information will be tracked about you, or your location.

COOKIES

We are not using Cookies at this stage.

In the future:

In future it might happen that if you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you have an account and you log in to this site, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may also set up cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

We may use cookies to remember who you are when browsing our site and to store the contents of your cart for the purpose of reminding you. These cookies will only be set when you consent to allowing additional cookies on our website.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third party services may also add their own cookies.

Facebook – we may use Facebook to deliver you relevant ads, or to analyze the website traffic. You can always change your Facebook account privacy from here.

Pinterest – we may use Pinterest to deliver you relevant ads. You can always control this from your Pinterest account settings where you can set the “Use sites you visit to improve which recommendations and ads you see” to “No.”

MailChimp – we use MailChimp to deliver our newsletters. It’s possible that we use cookies to understand how you interact with our website after you read our emails. You can always unsubscribe from the newsletter using the “Unsubscribe” link at the end of each email.

 

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

ANALYTICS

Google Analytics – we use Google Analytics to understand our website traffic. It helps us to improve our content and to better serve your needs. It’s against Google Analytics terms to collect any personal data, like, but not limited, email, name, postal code.

We might also use Google Analytics in conjunction with AdSense to deliver highly relevant ads. You can always control your privacy from Google ads settings.

Facebook Analytics – we use Facebook Analytics to understand our website traffic. It helps us to improve our content and to better serve your needs. You can control your Facebook privacy settings from here.

 

HOW TO RESTRICT COOKIES

You can adjust the settings in your browser in order to restrict or block cookies that are set by the Services (or any other site on the Internet). Your browser may include information on how to adjust your settings. Alternatively, you may visit www.allaboutcookies.org to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers. This site also explains how to delete cookies from your computer.

Please be aware that restricting cookies may impact the functionality of the Services. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”,” “Internet Options”,” “Privacy”,” and selecting “Block all cookies”) This will, however, have a negative impact upon the usability of many websites, including this one.

 

EMAILS

We may send you “required” emails to inform you about specific things like your account info, your transaction info, license expirations, and renewals, password regeneration etc.

If you decide to subscribe to our newsletter, we will send you emails with useful content, like advice on how to use our products, tips related to our products, other useful stuff, marketing, promotions, exclusive offers, news. If you subscribe to our newsletter you will always be able to unsubscribe and your wishes in this regard will be respected.

 

CARTS

We store a copy of your cart in our database for 30 days for the purpose of reminding you when your cart is abandoned.

 

COMMUNICATION PREFERENCES

We store your communication preferences such as whether you have opted in to receive marketing communication. This data is retained until you request the removal of your data.

 

COMMUNICATION LOGS

We keep a log of some of the communication that we have with you which may include marketing and transactional emails. These are kept for the purpose of improving our marketing and communication with you and other customers. These logs are retained until you request removal of your data.

 

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Who On Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

– Order information like what was purchased, when it was purchased and where it should be sent, and
– Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Our team members are strictly forbidden to share any information with anyone outside our business without your specific consent.

 

Who We Share Your Data With

Visitor comments may be checked through an automated spam detection service.

We accept payments through Yoco. This includes all bank card payments. When processing payments, some of your data will be passed to Yoco, including information required to process or support the payment, such as the purchase total and billing information. Please see the Yoco’s Privacy Policy for more details.

We use MailChimp and other software for email marketing. Your data, such as your email address, may be transferred to MailChimp for processing in accordance with their Privacy Policy.

 

How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

After a transaction or refund, your private information (bank information) will not be stored on our servers.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms of Use

Please also note our Terms and Conditions for transaction, disclaimers, and limitations of liability e.g. governing the use of our website

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

Our Contact Information

If there are any questions regarding this privacy policy you may contact us:  berien@berien.co.za

This policy was last modified on 2020-12-03

 

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